There are a few factors that you should carefully consider before choosing a translation agency. First of all, you must determine the budget and set the requirements for the end result. This will provide you with an opportunity to find the most suitable company that meets your costs and quality expectations. Therefore, at the first stage of the research, you need to set a price range in order to narrow down the options that you need to consider. You should take into account that different translation firms can use different payment schemes and offer (or not offer) additional services, such as apostille, notarial certification of a translation, etc. In addition, the price is influenced by other factors such as text subject and language pair with which they’d be working. Finding a rare language translator might require additional costs.
Quality. This is another important factor that must be taken into account. Assessment of the quality of companies’ work must begin after you’ve narrowed the possible options down to a few, because this requires a large amount of time. You have to learn the criteria, according to which each translation company hires translators, how their education and qualifications are confirmed. It is desirable for translators to not only have a higher education, but to have taken some additional courses. Only in that case would you be able to be certain of the quality of translation from English or into English.
Client service. This is an important factor which influences the success of a translation company in many ways. A company must not only translate a text, but offer some additional services, too. This is about taking client recommendations and feedback into account, solving emerging problems and meeting additional requirements. The result of the work of a company structured that way is the development of cooperation between the firm and its client.
Working speed. The thing is, a successful translation company is a company that can complete orders in time. Experienced translators can work and be constantly productive, and thanks to that, they can complete tasks by the deadline. However, many companies charge additional costs for urgent tasks, so it’s better to plan an order of regular and technical translations in advance.
Organization’s reviews. This factor is one of the most important ones for making the final decision. If the organization has been on the market for a long time, you can trace its history and read reviews of those who had already used its services. A company that has a good reputation on the market would be unlikely to want to ruin it, so you can be certain of the quality of its translation services.